When the After will not match
- Stand where you stood for the Before. The faint ghost image on screen shows you where that was.
- Match the tilt indicator before you shoot; a different angle reads as a different place.
- A scene with nothing in it - a blank wall, a plain floor - gives the app nothing to line up. Include an edge, a corner, or a fixture.
- If the match fails you can retake it. Your Before is never deleted by a failed match.
Purchases
Use Restore purchases in Settings when an existing plan is not recognized. Jobsite Proof Camera offers auto-renewing weekly and yearly subscriptions. Any free trial is shown only when the App Store reports you are eligible, and its length and the first charge date come from Apple, not from us. A plan renews at its stated period until canceled in App Store account settings.
When you write to us, include the app version, the iOS version, and a screenshot of the error. Do not send your Apple Account password, your payment-card number, or a full receipt.
Canceling stops the next renewal. Records you already saved stay on your phone. Apple handles payment, refunds, eligibility, cancellation, and billing decisions - for a refund, use Apple's Report a Problem.
Privacy requests
Email Support@articraftor.com with the subject Jobsite Proof Camera privacy request. Settings shows a purchase support ID you can include so we can find the right records.
Terms and privacy
Read the Jobsite Proof Camera Privacy Policy and Apple's Standard End User License Agreement.